He always made sure we had everything we needed and a little something in the secret box. We were provided Excellent room service, in particular the Manager, Raul Aldama, made our stay extremely special. We were were very impressed with our suite, it's size, amenities and location. Upon arriving at Secrets Puerto Los Cabos and being dropped off at the lobby, we were greeted by friendly staff and were quickly registered and shown to our Junior Suite. We are members of the Unlimited Vacation Club and this was our first opportunity to visit a Secrets property. Thank you to the staff for adding the “something special” to our stay!! Overall our stay here was everything we had hoped for and we will definitely return sometime in the future. I honestly thought this was absurd as well as women could wear casual sundresses or shorts outfits, but the men had to wear pants. Our men did not have pants so we missed out on this restaurant. Also please be aware that the men will need to wear PANTS if you want to dine at the Italian restaurant. I don’t have issue with what the women wore…just that they literally sometimes were wearing next to nothing but the men had to wear a tshirt and not even allowed to wear a tank top!! Ridiculous. Women however could wear a spaghetti strap see through cover up or even a work out bra and booty shorts only and come in with no problem. They would not let my husband or his friend in to eat while wearing a tank top. The only thing that bothered us was the double standard at the buffet in regards to dress code. He made dining a true experience!! Please make sure you make the necessary reservations to eat Teppanki style while at Secrets. He put on the best show for us and was so talented and funny. The other Carlos was our Teppanki chef and he was out of this world. The first was the host at breakfast every morning…he always greeted me warmly, remembered me and was so welcoming. She is a gem!! Our pool waiters Roberto and Prospero were awesome!! They went above and beyond always bringing us fresh drinks and food…often tracking us down in the various parts of the pool where we had wandered. We met her at our first meal and formed a special connection throughout our week stay. I would like to especially mention Miss Silvana. Always greeting us with a smile that reached their eyes(because of the masks)…seeing them everyday was something we looked forward too. What made this resort extra special were the staff…they went above and beyond in their attention to us and we walked away feeling like we had made friends for life. Probably our top rooms of all the resorts we’ve stayed. We like to visit different resorts and change it up a little. Every year we venture to Cabo with our best friends…this was our 6th annual trip together.
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